THE NEXT STEPS TO TAKE
TIPS AND ADVICE ON HOW TO GET WHAT YOU INFORMAYION AND HELP YOU NEED TO MAKE THE BEST OF A BAD SITUATION
GET METHODICAL! GO THROUGH THIS CHECKLIST AND ALWAYS GATHER AND PROVIDE AS MUCH INFORMATION AS YOU CAN. IT COULD SAVE YOU THOUSANDS AND A LOT OF HEARTACHE
Exchange contact details. If you’ve been in a collision with another road user, this is more important than you may know. without the ability to contact the other party, you might find it next to impossible to seek compensation or justice.
Get witness details. Your word against others usually ends badly without witnesses, particularly with the police. it could also mean the difference between an insurer aportioning blame, and you getting what you’re owed as the victim. Don’t get caught out.
Take pictures. We all use and/or carry a camera on our rides. take photos of the carnage. If you end up in a dispute, you’ll be prepared for it. Remember, there’s no law against taking pictures in a public space, so don’t let anyone tell you otherwise. this includes the police.
Make a police report. If you’ve been in a collision with another party, and the police didn’t attend the scene, go and make a statement. Do it as soon as possible, while the details are fresh in your mind. Make sure you get an case file numberas well so that you can check on the progress of your complaint.
Get your bike looked at, We know, this should be the first step, sorry. Carbon and aluminium frames can crack and go unnoticed. With welded frames this often happens at the welds themselves. Get your bike inspected by a reputable LBS mechanic. They will also look at your control and other contact points. Trust us, you do NOT want to experience a sudden catestrophic stem or seatpost failure at speed. It has claimed lives. If your helme has taken a hit, replace it, no matter how minor the damage may look.
Get checked out. Unless you are absolutely certain that you’re ok, get yourself to a GP or a hospital. Concussion and internal injuries are beyond self-diagnosis. Besides, members of the opposite sex love battle scars, and a doctor knows how to finish them off just so.
Seek advice. Ask bicycle advocacy organisations for advice and support regarding legal or insurance issues, especially if you feel you are being fobbed off. We can’t gurarantee they won’t do the same, but exhaust your options. Failing that avenue, come to us. We can refer you to some of the best law firms in the country.